PO BOX 1512, Wellfleet, MA, 02667Â | 774-722-5070 | leslie.travers92295@gmail.com
LESLIE TRAVERS
CREATIVE DESIGNS
Welcome to my floral portfolio! From experimental passion projects to commissioned work for clients, I’ve had the opportunity to create a variety of projects for this dynamic industry. I thrive on creative challenges and enjoy building strong relationships along the way. Explore my work below, and contact me directly to learn more.
Professional Experience
ASSISTANT DESIGN MANAGER
Wildflower of Provincetown
July 2022 - Present
May 2014 - 2019
Supervises quality communication, customer support and product representation for each client by sharing product knowledge and creating personal recommendations according to budget, occasion and aesthetic of customer. Designs top quality floral arrangements and bouquets for clients in a fast paced work environment. Administers on-time preparation and delivery of large orders for weddings, parties, and funerals. Facilitates open lines of communication with team members and Floral Owner/Manager to ensure smooth department operations. Conceptualizes on site set up and initiates post event tear down of all speciality events and projects. Strengthens service quality and dramatically increases sales by innovating and improving upon the company’s products and services. Achieves extensive face-to-face and phone customer service experience through wedding consultations, and order-taking; creating highly empathetic client relationships. Accurately logs all daily shipping and receiving orders.
Independently manages a local flower shop and supervises two employees by instituting ‘Best Practice’ leadership and management principles
Spearheaded design and concept for Provincetown Art Association & Museum Gala event for 3 years
Directed and produced arrangements for Provincetown Film Festival
Composed all arrangements for Tennessee Williams Festival
Assembled multiple wedding arrangements including bouquets, boutineers, corsages, table, and chuppah/arbor arrangements
Conceptualized and modeled displays for social media content
FLORAL SALES & CUSTOMER SERVICE ASSOCIATE
Central Square Florist
August 2017- February 2018
Advised customers by strategizing proper color scheme, event occasion, and budget capacity for floral bouquet and plant needs. Enhanced customer arrangements with necessary tags, balloons, chocolates, stuffed animals, etc. Calculated delivery routes for drivers to ensure on-time delivery and customer satisfaction. Revamped department décor for seasonal merchandising. Operated the cash register and computer system accurately while accepting all forms of payment (ex: gift cards, checks, credits, debits, and floral charges). Promoted and conveyed friendly service to all customers. Improved floral stock and foliage through constantly watering and trimming all necessary flowers and plants. Supported lead designers and delivery workers with ability to lift up to 40 pounds on a daily basis. Generated cleaning schedule and standards of all floral equipment, cases, floors, doors, walls, and storage areas.
SALES ASSOCIATE & DESIGN ASSISTANT
Boston City Florist
May 2017 - August 2017
Facilitated and organized all incoming web and oral floral orders. Assisted lead designer in processing all floral inventory by cutting, trimming and watering all flower and plant inventory. Produced arrangements with assistance of lead designer. Adopted equipment such as computer, knife, helium tank, foliage stripper, shears, sealer gun, hot glue gun, etc. Operated the cash register and computer system accurately while accepting all forms of payment (ex: gift cards, checks, credits, debits, and floral charges). Promoted and conveyed friendly service to all customers. Generated cleaning schedule and standards of all floral equipment, cases, floors, doors, walls, and storage areas. Sustained flexibility to respond to a range of different work situations.